Frequently Asked Questions
FAQ's
Individual, synthetic lash extensions are bonded with medically-safe, award-winning, NovaLash Platinum Bond Adhesive to your natural lashes to create a full, natural, long-lasting look.
We separate and isolate each natural one at a time as we bond extensions to that individual natural lash. We exclusively use NovaLash products. When properly applied by a trained stylist, NovaLash extensions are completely damage-free. Please check NovaLash’s website for more information about the safety of their products.
You can wear extensions indefinitely with monthly touch-ups.
Because your natural eyelashes shed every 30 to 60 days, we recommend you will need a touch-up every 4 weeks. It is important to remember that superior retention is achieved by having your eyelash extensions applied by a highly-trained, experienced, and licensed stylist using top-quality products.
NovaLash’s glycol-free mascara can be used between touch-ups as the extensions begin to shed. However we can guarantee you will leave our salon vowing never to wear mascara again!
Yes! We work by appointment only. Visit our appointment page for our hours and to do so accordingly.
Yes. We do not make any guarantees without actually seeing your lashes in person, but generally we can work the eyelash extensions you are currently wearing. In some cases we may need to remove some or all of your existing eyelash extensions if we determine that those extensions were improperly applied. We strongly discourage people from attempting to remove eyelash extensioins themselves.
